UNO Digital Bank will use BUSINESSNEXT to empower its staff and delight its customers

UNO Digital Bank will boost its CRM with BUSINESSNEXT Powered by AI solutions, CRMNEXT and COLLECTIONNEXT

NOIDA, India, July 12, 2022 /PRNewswire/ — BUSINESSNEXT, the world’s first responsive composable banking platform by Acidaes Solutions Pvt. Ltd, today announced that UNObank Inc. will use its solutions to power UNO Digital Bank’s customer relationship management (CRM) systems. The artificial intelligence (AI)-based solutions, CRMNEXT and COLLECTIONSSNEXT, will provide the Bank’s relationship managers with timely information to quickly authorize transactions, solve problems and delight customers; as a result, customers will benefit from a smooth, fast and secure concierge-style onboarding process.

Manish BhaiCEO of UNObank Inc., explains this decision: “We promised our customers that we will be innovation-driven. BUSINESSNEXT’s solutions help improve customer experience with very fast account setup and product list pre-approved.”

He added: “We have also promised our stakeholders that we will focus on growth. BUSINESSNEXT solutions provide a holistic and intelligent view of the customer that supports and enables our relationship managers to make quick decisions on upselling, cross-selling and securing customers. .”

“Our solutions help break down the barriers that can arise between humans and digital channels, and enable omnichannel customer interactions from a single, unified platform,” says Sushil Tyagi, Executive Director, BUSINESSNEXT. “This will enable UNO Digital Bank to operate with operational excellence and deliver personalized, relevant and timely experiences based on a comprehensive understanding of customers.”

About UNO Digital Bank

UNO Digital Bank is a credit-focused full-spectrum digital bank licensed under the Digital Banking License by Bangko Sentral ng Pilipinas (BSP) in The Philippines. With UNO Digital Bank, Filipinos can use one trusted app to save, borrow, transact, invest and protect their money; to manage their finances quickly and easily. UNO Digital Bank will be officially launched once the BSP issues the certificate of authority.

About UNOAsia Pte. ltd.

Singapore fintech company headquartered at UNOAsia Pte. Ltd., is one of the main founders of UNO Digital Bank.


BUSINESSNEXT, the flagship product of Acidas Solutions Pvt. Ltd., is a unified, microservices-based, AI-driven composable platform for digital transformation of banking and finance businesses. The platform enables customers to innovate and adapt to changing business needs by enabling smart composable fabrics that deliver packaged business functionality to create a responsive composable business. CRMNEXT, COLLECTIONNEXT are AI Driven solutions powered by BUSINESSNEXT. BUSINESSNEXT serves more than one million users and manages 1 billion end customers worldwide.


Raoul Sheth
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