Chevrolet says customer service will continue in India

Chevrolet owners in India can breathe a sigh of relief as the automaker has confirmed it will continue to provide after-sales service to its customers this year and beyond.

In a statement issued by the automaker, Chevrolet India reiterated its commitment and said its network of authorized service operations and authorized parts distributors provide customer support in 142 cities.

Chevrolet’s spare parts distribution center in Talegaon delivers auto parts to the Chevrolet network across India. At the same time, the Chevrolet service network is supported by a technical support team.

Markus Sternberg, Vice President of Commercial Operations, Chevrolet India, said: “At Chevrolet, we believe that our customers remain at the center of everything we do, which is well reflected in our strong after-sales network and commitment. assured to provide services and offers to ensure their Chevrolet vehicle is well maintained and maintained. “

“Additionally, we will continue to supply parts through our channel partners and deliver on all of our commitments to customers in India throughout 2021 and beyond. He adds. , and regional camps will continue in 2021.

US automaker General Motors ceased operations in India three years ago. Its market share fell drastically in 2016, which led the automaker to decide on its exit from the Indian markets.

It is also in the process of completing its installations in Talegaon. About a year ago, the automaker struck a deal with Chinese automaker Great Wall Motors to sell the Talegaon plant. However, due to the changing geopolitical scenario, as well as the coronavirus pandemic, Great Wall Motor’s entry into India is not only delayed, but looks grim for now.